At Get Set Style Furniture, we believe that exceptional delivery service is just as crucial as exquisite design. We take pride in providing prompt, cost-effective, and transparent shipping options to ensure a seamless experience for our valued customers. Below, you'll find a comprehensive overview of the shipping options available:

Disclaimer: Orders shipping to remote or less populous locations outside of our standard service area in North America may incur additional shipping fees. In such cases, we will contact you for your approval before proceeding with the shipment.

Free Basic Shipping

We provide complimentary basic shipping on all orders. For smaller items, we utilize reputable carriers such as FedEx Ground or arrange doorstep delivery through specialized furniture carriers. Tracking numbers will be provided once your order leaves our warehouse. Smaller items will not be scheduled for delivery. For larger items and bulk orders, we employ special furniture LTL carriers who will coordinate a delivery window with you in advance to ensure the safe handling of your shipment.

This service level includes

• Delivery to the front doorstep on the ground floor or entrance area of your home.
  
• No appointment scheduling required for smaller items.
  
• Appointment scheduling for larger items.
  
• No unpacking required.
  
• No signature required.
  

Upgrade Options

For customers seeking enhanced delivery services, we provide the following upgrades:

• In-home shipping starting at USD $69
  

Upgrade to our In-Room Shipping service for a seamless delivery experience directly to the room of your choice for all eligible products. Ideal for those requiring assistance with moving large furniture pieces or residing in apartments, this option ensures hassle-free transportation.

Our specialized furniture carriers will handle your order with care, providing appointment scheduling options to accommodate your schedule. Here's what you can expect from our In-Room Delivery Service:

• Our two-person delivery team will transport your order beyond the doorstep and into the designated room, even up to 2 flights of stairs.
  
• While we won't unbox the item or remove any cartons, rest assured your furniture will be safely delivered.
  
• You'll receive communication via email and phone from the carrier to schedule and confirm the delivery date.
  
• On the scheduled delivery day, you'll receive a notification when our team is approximately 30 minutes away.
  
• A signature will be required upon delivery to confirm receipt of the items.
  
• If you anticipate the possibility of returning the product, please collaborate with the carrier to retain the original packaging.
  

Choose Get Set Style Furniture's In-Room Shipping service for a convenient and stress-free delivery experience right to your doorstep.

• In-room assembly shipping starting at USD $149
  
• Upgrade to our premium White Glove Delivery service and have your order delivered directly to the room of your choice, fully assembled, and ready to enjoy. Perfect for those with busy schedules or a dislike for furniture assembly, this service includes two-person delivery teams trained to handle your items with care.
  
• With our specialized furniture carriers, you'll receive appointment scheduling options to ensure a convenient delivery time. While our delivery team will assist with placing your furniture in the desired room, please note that packaging disposal is not included to facilitate potential returns or exchanges.
  
• By opting for our upgraded delivery service, Get Set Style Furniture may coordinate a single delivery once all items in your order are available. Should you require a second shipment, arrangements can be made for an additional fee. If this option interests you, please reach out to our team to discuss further details.
  

Scheduling Your Delivery

Our dedicated team will reach out to you to provide an estimated delivery timeframe and coordinate the delivery details. Our delivery teams typically operate Monday through Friday, from 9 AM to 6 PM.

Smaller items are usually shipped via UPS or FedEx. While these deliveries are not scheduled in advance, we will provide tracking information so you can anticipate the arrival of your order. Shipping

Beyond Our Standard Service Area

For remote areas beyond our standard service area, where our carriers do not operate, we will communicate the shipping cost to you for approval before processing the order.

Our Guarantee To You

At Get Set Style Furniture, we are committed to delivering high-quality products and ensuring a positive shopping experience. We stand behind the quality of our products and will strive to address any concerns promptly and effectively.

Cancellations

If you wish to cancel your order before it has been shipped, you may do so and receive a full refund. Please note that if your order has already been shipped or is in transit, you may be responsible for return fees.

Returns

Should you decide that your purchase is not suitable, you have 30 days from the date of delivery to initiate a return. Returns are subject to a return shipping fee, which varies based on the location and item. We do not charge restocking fees.

Return Conditions

To ensure a successful return, please adhere to the following guidelines:

• The item(s) must be in new or unused condition, free from stains, tears, or modifications.
  
• The item(s) must be returned in their original packaging.
  
• Clearance items are final sale and not eligible for return.
  

Return Process

To initiate a return, please contact our team, and we will provide you with a return shipping quote and further instructions within 1-2 business days. You will be responsible for the cost of return shipping.

Refunds

Upon receiving your return and inspecting the item(s) within 72 hours, we will issue a refund if the product is in perfect condition. Refunds are typically processed within two weeks and will be credited to the original form of payment used for the purchase.

Reporting Damages

Any damage must be reported to Get Set Style Furniture within 24 hours of delivery. To expedite the resolution process, please complete the claim form provided on our website.

For any further assistance or inquiries, please don't hesitate to contact our Customer Experience Specialists at email: info@getsetstylefurniture.com

At Get Set Style Furniture, we are dedicated to providing exceptional service and ensuring your satisfaction every step of the way. Thank you for choosing Get Set Style Furniture for your furnishing needs.